Privacy Policy

FOMU STUDIO (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, purchase our products, or interact with us online. By using our website or services, you agree to the practices described in this Privacy Policy.

We are an Australian-based homeware and lighting brand operating online via Shopify. We may collect personal information including your name, email address, phone number, postal address, payment information (processed securely by Shopify), purchase history, order details, website usage information via cookies and analytics, and social media interactions. Automatically collected information may include your IP address, browser type, device type, and browsing behaviour.

We use your personal information to process and fulfil orders, provide customer service, send promotional emails and marketing communications where consented, analyse website performance and improve our services, personalise advertisements via Meta Ads and Instagram, and comply with legal obligations. Our website uses cookies and similar technologies to enhance your experience and track online activity. This includes Shopify analytics to monitor website traffic, Meta Pixel and Instagram integration to track advertisement performance, and functional cookies for shopping cart and login features. You can manage or disable cookies through your browser settings, but some features may not function correctly.

We may share your personal information with service providers such as Shopify, payment processors, and email marketing platforms, as well as with advertising platforms such as Meta (Facebook/Instagram) for retargeting and promotional campaigns, and with legal authorities when required by law. We do not sell your personal information to third parties. We store your personal information securely using industry-standard measures. Shopify processes and stores payment information, and we do not store full credit card details. While we take all reasonable steps to protect your data, no online service can guarantee 100% security.

Under the Australian Privacy Principles (APPs), you have the right to access the personal information we hold about you, request correction of your personal information, opt-out of marketing communications at any time, and request deletion of your personal information, subject to legal obligations. To exercise your rights, contact us at hello@fomustudio.com. If you subscribe to our newsletters or engage with our marketing campaigns, we may send promotional materials via email or social media, and you can unsubscribe at any time via the link in our emails or by contacting us. Our website may contain links to third-party websites, and we are not responsible for the privacy practices or content of these websites.

We may update this Privacy Policy from time to time, and the updated version will be posted on our website. If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at hello@fomustudio.com.